
A Steady Hand To Increase Sales Through Plot Twists
At a Glance
Client: A Washington, DC performing arts venue housed at the Folger Shakespeare Library
Engagement: A multi-season partnership
Services:
- Branding for the theater’s season theme and individual shows
- Digital advertising & promotional design
- Marketing strategy consultation
- Print promotional collateral
The Challenge
Folger Theatre needed to increase season subscriptions, deepen audience connection, and grow overall ticket sales, all of which require a consistent creative presence across many different productions over time. Beyond a single striking poster for a show, they needed a cohesive visual narrative over multiple seasons which requires an ongoing and thoughtful partner who understands the theater’s brand as a whole and is curious about visual storytelling.




Our Approach
Our creative process approached each production as its own storytelling opportunity: research, sketch, discuss, repeat, in pursuit of the specific tone and theme to make a centuries-old play speak to a modern audience. That process has to work at two levels simultaneously — finding the right creative angle for each individual show, while contributing to a “collective season-wide look” that reads as recognizably Folger across brochures, postcards, signage, and ads.
Testing and iteration were built into the process. When marketing data suggested a stronger angle for Henry IV — shifting focus to the actor playing Falstaff — the campaign was adjusted mid-run, and sales improved as a result. That same willingness to adapt carried the theater through the COVID-19 pandemic and a touring season, when openbox9 developed the “Seek Me in Another Place” season brand around Puck, a familiar and trusted character, to reassure subscribers navigating an unfamiliar situation.



Deliverables
- A cohesive, illustrated season look that accompanied one of Folger Theatre’s most financially successful years
- Individual show artwork
- 100+ ads produced per show run across print and digital formats
- Monitored marketing campaigns that led to mid-run revisions that increased ticket sales
- Season brand that sustained subscriber connection through the COVID-19 pandemic and a multi-venue touring season








Need Steady Communication in the Midst of the Change?
When budgets shift and plans change, openbox9 is a creative problem-solving partner, continuing to connect your audience to your message.
Services: Branding | Print
Sector: Performing Arts
Year: 2019-2021


